Refund policy

Full refunds for the Island Pass within 14 days.

Last updated 26 October 2026

14 days, no questions asked

If the Island Pass is not for you, you can get a full refund within 14 days of your purchase. You do not need to give a reason.

How to ask

The refund goes back to the payment method you used. Once it is processed, the pass stops working on all your devices.

After 14 days

We consider later requests case by case. This does not affect your statutory rights.